{"id":9922,"date":"2025-03-26T10:47:04","date_gmt":"2025-03-26T03:47:04","guid":{"rendered":"https:\/\/fazz.com\/?p=9922"},"modified":"2025-03-26T10:47:06","modified_gmt":"2025-03-26T03:47:06","slug":"jadwal-operasional-fazz-agen","status":"publish","type":"post","link":"https:\/\/fazz.com\/id\/newsroom\/agen\/jadwal-operasional-fazz-agen\/","title":{"rendered":"Libur Idulfitri 1446 H, Ini Jadwal Operasional Layanan CS Resmi Fazz Agen"},"content":{"rendered":"\n<p>Halo Sobat Fazz! Terima kasih sudah berjualan<a href=\"https:\/\/fazz.com\/id\/agen\/\"> produk digital, PPOB, dan layanan keuangan<\/a> menggunakan aplikasi Fazz Agen dan jadi <a href=\"https:\/\/www.instagram.com\/fazz.agen\/reel\/DGsKY5aPBE3\/\">#PahlawanKebaikan<\/a> selama Ramadan bagi masyarakat sekitar. Sehubungan dengan menyambut libur Hari Raya Idulfitri 1446 H, kami ingin menginformasikan penyesuaian jadwal operasional Layanan Pengaduan Customer Support (CS) Resmi Fazz Agen. Berikut informasi lengkapnya:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-jadwal-operasional-layanan-pengaduan-cs-resmi-fazz-agen\"><strong>Jadwal Operasional Layanan Pengaduan CS Resmi Fazz Agen<\/strong><\/h3>\n\n\n\n<ol>\n<li><strong>Selama Hari Libur Pertama dan Kedua Idulfitri 1446 H, layanan Pengaduan Customer Support akan dibuka mulai pukul 12.00 &#8211; 24.00 WIB<\/strong><\/li>\n\n\n\n<li><strong>Penentuan libur pertama Idulfitri 1446 H akan menyesuaikan dengan ketetapan pemerintah<\/strong><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Jadwal Operasional Layanan Refund Dana &amp; Rekening<\/strong><\/h3>\n\n\n\n<ol>\n<li>Proses refund isi Saldo Simpanan Fazz Agen via metode bank transfer BCA, MANDIRI, BNI tidak ada perubahan waktu estimasi penanganan yaitu tetap H+1.<\/li>\n\n\n\n<li>Proses refund isi Saldo Simpanan Fazz Agen via metode Gerai Ritel (Alfamart &amp; Indomaret), dan metode Virtual Account Nicepay (Mandiri, Cimb Niaga, Danamon, Permata) tidak ada perubahan waktu estimasi penanganan yaitu tetap H+1.<\/li>\n\n\n\n<li>Proses kendala refund rekening (untuk kasus tertentu) yang dilaporkan pada 28 Maret &#8211; 7 April akan diproses mulai 8 April 2025.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-kapan-layanan-kembali-normal\"><strong>Kapan Layanan Kembali Normal?<\/strong><\/h3>\n\n\n\n<p><strong>Seluruh jadwal operasional layanan akan kembali normal pada 2 April 2025, pukul 06:00 &#8211; 24.00 WIB<\/strong>. Jangan lupa untuk kembali aktif menggunakan layanan kami dan manfaatkan kesempatan untuk bertransaksi sebanyak-banyaknya lagi setelah libur Idulfitri 1446 H ya! <\/p>\n\n\n\n<p>Kami akan segera mengumumkan informasi jadwal operasional di atas melalui notifikasi <em>push <\/em>di aplikasi dan akun serta media resmi kami di:<\/p>\n\n\n\n<ul>\n<li>Instagram:&nbsp;<a href=\"https:\/\/www.instagram.com\/payfazz\/\">@payfazz (centang biru)<\/a>&nbsp;dan&nbsp;<a href=\"https:\/\/www.instagram.com\/fazz.agen\/\">@fazz.agen<\/a><\/li>\n\n\n\n<li>Facebook Page:&nbsp;<a href=\"https:\/\/www.facebook.com\/fazzindonesia\/\">Fazz Agen Indonesia @fazzindonesia<\/a><\/li>\n\n\n\n<li>Facebook Group:&nbsp;<a href=\"https:\/\/www.facebook.com\/groups\/2969223673302397\">Komunitas Fazz Agen<\/a><\/li>\n\n\n\n<li>Twitter:&nbsp;<a href=\"https:\/\/twitter.com\/fazzagen\">@fazzagen<\/a>&nbsp;<\/li>\n\n\n\n<li>YouTube:&nbsp;<a href=\"http:\/\/youtube.com\/@fazzagen\">@fazzagen<\/a>&nbsp;<\/li>\n\n\n\n<li>TikTok:&nbsp;<a href=\"https:\/\/www.tiktok.com\/@fazzagen\">@fazzagen<\/a>&nbsp;<\/li>\n\n\n\n<li>Situs Website Resmi Fazz Agen:&nbsp;<a href=\"https:\/\/fazz.com\/id\/agen\/\">https:\/\/fazz.com\/id\/agen\/<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/fazz.com\/id\/newsroom\/agen\/jalur-whatsapp-resmi\/#:~:text=aplikasi%20atau%20transaksi.-,WhatsApp%20Admin%20Komunitas%20Fazz%20Agen,-Komunitas%20Fazz%20Agen\">Nomor Admin Komunitas Fazz Agen<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/fazz.com\/id\/newsroom\/agen\/jalur-whatsapp-resmi\/\">WhatsApp Resmi Fazz Agen<\/a>&nbsp;(BUKAN Jalur Pengaduan)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-terima-kasih-atas-pengertian-sobat-fazz-agen\"><strong>Terima Kasih Atas Pengertian Sobat Fazz Agen<\/strong><\/h3>\n\n\n\n<p>Kami mohon maaf atas ketidaknyamanan yang mungkin terjadi selama periode ini. Jika Sobat memiliki pertanyaan lebih lanjut, jangan ragu untuk menghubungi tim Customer Support kami di:<\/p>\n\n\n\n<ul>\n<li>Fitur Pusat Bantuan di aplikasi<\/li>\n\n\n\n<li>Formulir Bantuan dengan klik<em>&nbsp;<\/em><a href=\"https:\/\/bit.ly\/BantuanFazzAgen\"><em>bit.ly\/BantuanFazzAgen<\/em><\/a><\/li>\n\n\n\n<li>Telepon ke Call Center 021-5071-1200<\/li>\n\n\n\n<li>E-mail ke&nbsp;<a href=\"mailto:support-agen@fazz.com\">support-agen@fazz.com<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/fazz.com\/id\/newsroom\/agen\/cara-hubungi-customer-service-fazz-agen\/\"><em>Klik untuk cara hubungi Customer Support Fazz Agen<\/em><\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-waspada-penipuan-dari-jalur-lain-mengatasnamakan-fazz-agen\"><strong>WASPADA PENIPUAN dari jalur lain mengatasnamakan Fazz Agen\u203c\ufe0f<\/strong><\/h4>\n\n\n\n<p>Fazz Agen resmi TIDAK PERNAH menawarkan klaim mesin EDC gratis atau mengancam pemblokiran akun. Selalu TIDAK MUDAH PERCAYA dan <a href=\"http:\/\/bit.ly\/FazzAgenWaspadaPenipuan\">CEK KEBENARAN INFO<\/a> jika ada pihak mengatasnamakan Fazz Agen menghubungi kamu duluan di luar jalur resmi di atas!<\/p>\n\n\n\n<p>Terima kasih atas pengertian dan kerjasamanya. Kami ucapkan Selamat Idulfitri 1446 H 2025, mohon maaf lahir dan batin bagi semua Sobat Fazz Agen! \ud83c\udf89<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/payfazz.onelink.me\/zM2F\/jadwaloperasional\" target=\"_blank\" rel=\"noreferrer noopener\">Download aplikasi Fazz Agen<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sehubungan dengan adanya libur Idulfitri 1446 H\/Lebaran 2025, yuk catat info penting terkait jadwal operasional layanan CS Fazz Agen!<\/p>\n","protected":false},"author":11,"featured_media":19904,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[552],"tags":[171,298,214,562,41,163,133,359],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.3 (Yoast SEO v23.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Libur Idulfitri 1446 H, Ini Jadwal Operasional CS Resmi Fazz Agen<\/title>\n<meta name=\"description\" content=\"Sehubungan dengan adanya libur Idulfitri 1446 H\/Lebaran 2025, yuk catat info penting terkait jadwal operasional layanan CS Fazz Agen!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fazz.com\/id\/newsroom\/agen\/jadwal-operasional-fazz-agen\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta 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